Service calls and scheduling
Keep service calls and the schedule in one place.
Vendger for HVAC
When the customer calls back, you should know which technician went out, what they found and what was approved. Keep the service call, equipment details, photos, estimate and invoice together so your office can answer without calling the technician first.
How it fits
HVAC work can change direction fast once the technician gets on site. Keep the call, technician, diagnostic notes, customer communication, estimate, approval, parts, billing and payment together so the office always knows what happened and what comes next.
Keep service calls and the schedule in one place.
Know which tech has the call and where it stands.
Keep diagnostic notes and field photos with the service call.
Send the repair estimate and keep the customer approval with the job.
Track parts and outside-vendor costs against the work.
Keep invoices, payments and past service easy to find.
From call to payment
A service call starts with a customer and a problem, but the work quickly spreads into scheduling, technician notes, photos, estimates, approvals, parts, invoices and payment. Vendger keeps those pieces attached to the same job instead of making the office rebuild the story later.
Create the service call with the customer, location and scope, then schedule the work and assign the technician. See job scheduling and technician management.
Technician notes, job photos and supporting files stay with the work so the office can see what happened without chasing a separate text thread. Learn about field documentation.
Keep the repair estimate, customer decision and billing tied together. Vendger connects estimates and approvals with invoicing and payment tracking.
Who does the work?
Use Vendger whether the work is done by you, your employees, outside vendors or a mix. Everyone gets what they need without giving everyone the keys to the whole office.
Related Vendger tools
Public launch is on the way
Existing customers can log in today. Public self-service trials will open when launch is ready.