Service-call scheduling
Keep appointments and technician schedules easy to find.
Vendger for Appliance Repair
Appliance Repair Software for Service Calls, Parts & Technicians
When a repeat customer calls about a different appliance, do not make the office guess which one needs service. Keep equipment details and prior work tied to the right appliance so the technician arrives with the right history.
How it fits
A repeat customer does not mean the same appliance.
When a customer has more than one appliance, choose the right equipment record and see its service history. That way a return call about the stove does not get mixed up with last month’s refrigerator repair.
Technician assignment
Know who has the call and what they need to do.
Appliance details and service history
Keep the appliance type, brand, model, serial number, notes and service history tied to the equipment you actually worked on.
Parts and repair estimates
Build the repair price and get the customer approval without starting over.
Customer invoices and payments
Keep parts and repair costs with the job so you know what it cost you.
Separate history for each appliance
A customer can have more than one appliance on file. Keep each refrigerator, range, washer or other appliance separate so its service history stays with the right equipment.
Repeat customers & appliance service history
Repeat customer? Pick the appliance, not through old jobs.
When an existing customer calls, Vendger can show the appliances already on file. Choose the refrigerator, range, washer, dryer or other appliance they are calling about, or choose New / different appliance when the call is for something new.
Choose the appliance being serviced
A customer can have several appliances on file. Select the right one for this service call instead of assuming the last appliance is the one they mean.
Bring its details into the call
Selecting a known appliance brings its saved type, brand, model and serial number into the service call. A new or replacement appliance starts with clean fields for the office to enter.
Keep history with the right appliance
Each appliance stays separate, even when the same customer owns more than one refrigerator or two identical models. Past jobs remain connected to the equipment they actually belong to.
Built around the service call
Keep the appliance, diagnosis, repair and customer history together.
Appliance repair has details that generic invoicing software tends to lose: the appliance itself, model information, technician diagnosis, parts, customer approval and what happened on the last visit. Vendger keeps those details connected to the service call so the next step does not depend on somebody remembering where the information was saved.
Schedule technicians around real service calls
Keep the customer, address, appliance and appointment together when work is scheduled and assigned. Explore job scheduling and technician management.
Keep the diagnosis and proof with the job
Store diagnostic notes, model information, photos and job files where the office can find them later. See field documentation.
Carry the approved repair into billing
Keep the estimate and customer approval connected to the eventual invoice and payment instead of rebuilding the repair in another system. Learn about estimates and approvals and invoicing and payments.
Who does the work?
Employees, vendors or both.
Use Vendger whether the work is done by you, your employees, outside vendors or a mix. Everyone gets what they need without giving everyone the keys to the whole office.
SoloKeep the work organized without software built for a giant company.
EmployeesSchedule your crew and keep everyone on the same page.
VendorsSend work out, collect the paperwork and keep tabs on the job.
MixedUse your own crew and outside vendors without juggling separate systems.
Related Vendger tools
See the parts of Vendger that support this work.
Public launch is on the way
Built now. Opening soon.
Existing customers can log in today. Public self-service trials will open when launch is ready.