Record customer refunds
Keep refund activity and amounts connected to the invoice instead of leaving a payment reversal unexplained.
Refunds & Write-Offs
Sometimes the money has to go backward. The books still need to go forward.
Vendger supports customer refunds and invoice write-offs with recorded history, amounts and reversals. So corrections stay part of the financial trail instead of becoming an unexplained adjustment somebody has to decipher later.
Clean books need an undo story too.
Refund activity stays connected to the invoice, while write-offs can reduce collectible accounts receivable without pretending the customer paid. If a write-off needs to be reversed, that history stays visible too.
Correct the balance without erasing what happened.
Refunds and write-offs solve different problems, and the financial record should show the difference. Vendger keeps those corrections tied to the invoice so the office can understand why the balance changed later.
Write off uncollectible balances
Reduce collectible accounts receivable without recording a payment that never happened.
Keep reversal history
When a write-off needs to be reversed, preserve the history so the correction does not become another accounting mystery.
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